The Ministry of Posts and Telecommunications is the authority responsible for the oversight of the postal system and telecommunications throughout the country.
For information on Cambodia Telecommunications contact details, please see the following link: 4.11 Additional Services Contact List.
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Telephone Services |
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|---|---|
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Is there an existing landline telephone network? |
Yes |
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Does it allow international calls? |
Yes |
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Number and Length of Downtime Periods (on average) |
3 times a year; 1-3 days (landlines) |
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Mobile Phone Providers |
|
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Approximate Percentage of National Coverage |
Good coverage for 25 provinces nationwide. |
Telecommunications Regulations
The Directorate of International Telecom of the Ministry of Posts and Telecommunications is responsible for provision, management and promotion of international telecom services, administration of international access numbers and provision of general information to callers.
The Directorate of Frequency Management and Licensing is responsible for the administration of operating and radio communication licenses, radio operator certifications, approval of telecommunications contractors, telecommunications equipment licensing services, telecommunications inspection services and allocation of radio frequencies.
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Regulations on Usage and Import |
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|---|---|---|
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Regulations in Place? |
Regulating Authority |
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Satellite |
Yes |
Telecommunication Regulator Cambodia (TRC) |
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HF Radio |
Yes |
Telecommunication Regulator Cambodia (TRC) |
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UHF/VHF/HF Radio: Handheld, Base and Mobile |
Yes |
Telecommunication Regulator Cambodia (TRC) |
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UHF/VHF Repeaters |
Yes |
Telecommunication Regulator Cambodia (TRC) |
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GPS |
Yes |
Telecommunication Regulator Cambodia (TRC) |
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VSAT |
Yes |
Telecommunication Regulator Cambodia (TRC) |
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Individual Network Operator Licenses Required |
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License requests must be submitted for approval at the Telecommunication Regulator Cambodia (TRC). |
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Frequency Licenses Required |
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The Telecommunication Regulator of Cambodia (TRC) provides to individuals and to the general public an off-line application system to request Radio Frequency Licenses in the Kingdom of Cambodia. The frequency spectrum is a limited resource for the nation, and TRC plays an important role in the management and coordination of the planning, allocation and assignment of frequencies to ensure the efficient delivery of services such as mobile, fixed, satellite, short-range devices and broadcasting. Eligible users for this service are Cambodian citizens, foreign individuals and legal entities. Details of imported equipment have to be submitted in the requests of radio-frequency licenses directly to TRC’s administration. |
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Existing Humanitarian Telecoms Systems
Based on current security arrangements in Cambodia, the VHF and HF Telecom systems are managed by UNDSS and hosted at UNOPS building in central Phnom Penh. HF has to be installed in the field vehicles and all UN agencies have to use the same frequency and channel. Moreover, satellite phone communication is an alternative in case of VHF/HF not being available.
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Existing UN Telecommunication Systems |
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|---|---|---|
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UNDP |
WFP |
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VHF Frequencies |
CH2. Tx161.975 - Rx156.975 CH4. Tx162.025 - Rx157.025 CH5. Tx158.175 - Rx158.175 CH6. Tx158.2 - Rx158.2 CH7. Tx157.05 - Rx157.05 |
CH2. Tx161.975 - Rx156.975 CH4. Tx162.025 - Rx157.025 CH5. Tx158.175 - Rx158.175 CH6. Tx158.2 - Rx158.2 CH7. Tx157.05 - Rx157.05 |
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HF Frequencies |
CH5. 6.26 CH6. 6.475 CH7. 6.771 CH8. 7.434 |
CH5. 6.26 CH6. 6.475 CH7. 6.771 CH8. 7.434 |
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Locations of Repeaters |
Exchange Square Building |
No. Repeater |
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VSAT |
|
1371-2000 |
Internet Service Providers (ISPs)
In Cambodia, internet connection is received through fibre optic cable coming from Hong Kong, Vietnam, and Thailand. There are more than 10 private companies that provide internet through the fibre optic network. Individual organizations can get contracts through these private companies.
Some of the major ISPs in Cambodia are EZECOM, ONLINE, MEKONGNET, WinCAM, CityLink, TC, and Chuanwei.
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Internet Service Providers |
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|---|---|---|
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Are there ISPs available? |
Yes |
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If yes, are they privately or government owned? |
Private |
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Dial-up only? |
No, also ADSL/Fiber Optic |
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Approximate Rates |
Dial-up |
N/A |
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Broadband |
N/A |
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Max Leasable ‘Dedicated’ Bandwidth |
No limits, based on customer requirement. |
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Mobile Network Operators (MNOs)
Mobile data penetration deepens as rural areas gain access to smartphones. Cambodia’s telecommunications main players are investing heavily to expand quality services across the Kingdom. The Cambodian mobile market is fragmented among six mobile network operators (MNOs), sharing a volume of over 21 million mobile phone users. This represents a 130% mobile penetration. In 2019, more than 75% of mobile subscribers had access to the internet, largely compensating the very low penetration of fixed broadband services.
For information on MNOs please visit the https://www.trc.gov.kh/en/consumer/tariff-for-services/mobile-services/
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Company |
Number of Agent Outlets by Area |
Network Strength by Area |
Contracted for Humanitarian or Government Cash Transfer Programmes? |
Services Offered |
|---|---|---|---|---|
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CELLCARD |
It is available in 25 provinces. |
Good in all areas |
No |
GSM (900Mhz), UMTS (2100Mhz),4G |
|
Smart Cambodia |
It is available in 25 provinces. |
Good in all areas |
No |
GSM (900Mhz), UMTS (2100Mhz),4G |
|
Seatel Cambodia |
It is available in 14 provinces. |
Good in all areas |
No |
GSM (900Mhz), UMTS (2100Mhz),4G |
|
METFONE |
It is available in 25 provinces. |
Good in all areas – strong coverage in remote area |
No |
GSM (900Mhz), UMTS (2100Mhz),4G |
|
CooTel Cambodia |
No information |
Good in town |
No |
GSM (900Mhz), UMTS (2100Mhz),4G |
|
Qbmore |
No information |
No information |
No information |
No information |
