Overview
The use of landlines remains reasonably low and is concentrated in urban areas and day by day people are not using it. Mobile phones are popular with the number of users growing each year with increasing of usage mobile internet and other mobile application. The coverage is good in major centres but some remoter areas do not have coverage. On top on that mobile companies are increasing coverage all over the country both for communication and internet.
According to Speedtest results Kyrgyzstan ranked - 85 (31.56mb/s) for fiber-optic internet and 111 (16.7mb/s) for mobile. Mobile 4G LTE internet is developing very fast. Main cities are already providing this type of service
Average speed of landline Internet in main cities: Bishkek – 30mb/s (max-50), Osh – 10 mb/s (max - 20). Mobile internet: Bishkek/Osh – average 10 mb/s (4G) max – 17.
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Telephone Services |
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|---|---|---|
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Is there an existing landline telephone network? |
Yes |
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Does it allow international calls? |
Yes |
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On average, number and length of downtime periods |
There are rare disruptions of the landline network | |
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Mobile phone providers |
7 in total: 3 GSM, 3 CDMA, 1 TDMA | |
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Estimated availability and coverage |
Easily available and is there coverage all over the country | |
| Procedure to obtain subscription | Subscription is simple. SIM cards are available in stalls and shops across the country. Need to have a passport or another id to obtain a SIM card. | |
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Internet Service Providers |
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Are there ISPs available? |
Yes |
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Name |
Kyrgyztelecom, Elcat, Megaline, Jet, Aknet, Homeline, Saimatelecom, UniLink. |
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Private or Government |
Private and Government |
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Dial-up only |
No |
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Approximate Rates |
Dial-up |
N/A |
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Broadband |
$11 per month |
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Max leasable ‘dedicated’ bandwidth |
up to 50 Mbps |
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ISP Providers
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Kyrgyztelecom |
Tel: +996 322 222 978 |
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Summary of Services: Broadband and ADSL services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Elcat |
Email: service@elcat.kg |
Tel: +996 (312) 66-44-00 |
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Summary of Services: Broadband and ADSL services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Megaline |
Email: office@megaline.kg |
Tel: +996 (312) 97-98-88 |
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Summary of Services: Broadband and ADSL services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Jet |
Email: info@jet.kg |
Tel: 0 (800) 777 8 777 |
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Summary of Services: Broadband and ADSL services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Aknet |
Email: sales@aknet.kg |
Tel: + 996 (312) 61 11 55 |
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Summary of Services: Broadband services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Homeline |
Email: homeline@elcat.kg |
Tel: +996 (312) 38 78 03 |
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Summary of Services: Broadband services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Saimatelecom |
Email: info@saimatelecom.kg |
Tel: +996 312 909000 |
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Summary of Services: Broadband and ADSL services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Neotelecom |
Email: info@neotelecom.kg ; Web: www.neotelecom.kg |
Tel: +996 312 976743 |
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Summary of Services: Broadband services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Maxlink |
Email: office@maxlink.kg ; Web: www.maxlink.kg |
Tel: +996 702 970000 |
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Summary of Services: Broadband services |
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Company Name & Address |
Contact Names & Email |
Telephone & Fax |
|---|---|---|
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Unilink |
Email: office.unilink@gmail.com; Web: www.unilink.kg |
Tel: +996 551 880101 |
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Summary of Services: Broadband services |
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Telecommunications Regulations
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Regulations |
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|---|---|---|
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Regulations on usage or import of: |
Yes / No |
Regulating Authority |
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Satellite |
Yes |
State Communications Agency |
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HF Radio |
Yes |
State Communications Agency |
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UHF/VHF/HF radio: handheld, base and mobile |
Yes |
State Communications Agency |
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UHF/VHF repeaters |
Yes |
State Communications Agency |
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GPS |
Yes |
State Communications Agency |
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VSAT |
Yes |
State Communications Agency |
| Frequency Licenses Required | ||
| It is possible to apply for frequency licenses but it is time consuming. There may also be long wait times (several months) to be processed. | ||
Existing Humanitarian Telecoms Systems
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Organisations |
UNDP |
WFP |
UNHCR |
UNDSS |
|---|---|---|---|---|
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VHF frequencies |
Yes | Yes | Yes | Yes |
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HF frequencies |
Yes | Yes | Yes | Yes |
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Repeaters |
Yes | Yes | Yes | Yes |
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VSAT |
No | Yes | No | No |
